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Terms of service

Paddle & Brew — Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of www.paddleandbrew.us and any purchase made through it. By browsing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

2. About Our Products

Paddle & Brew is a micro-roastery offering small-batch, ethically sourced single-origin coffee beans, along with drinkware and merchandise. Our coffee is sourced and roasted in small batches, so product descriptions, roast dates, and availability may vary and are provided as accurately as possible at the time of listing.

3. Orders and Roasting Schedule

  • Orders are typically roasted in small batches and shipped shortly after roasting; specific roast and ship dates may be announced on our website and can vary, including during planned breaks or high-demand periods.
  • An order is confirmed once you receive order confirmation from us; we reserve the right to decline or cancel an order due to stock, ingredient, or scheduling limitations.
  • Prices are listed in US dollars and may be updated without prior notice; the price charged will be the price displayed at checkout at the time of purchase.

4. Payment

Payment is processed securely through our website's checkout system at the time of order. You confirm that any payment details you provide are accurate and that you are authorized to use the chosen payment method.

5. Shipping

We offer free shipping on orders of $40 or more; orders below this threshold may incur a shipping charge, calculated and displayed at checkout. Because our coffee is roasted to order, shipping timelines are tied to our roasting schedule and may vary; estimated timelines will be communicated where possible.

6. Returns and Issues With Your Order

If you receive a damaged, incorrect, or unsatisfactory order, please contact us as soon as possible with your order details so we can work with you toward a resolution. As a small-batch, roasting business, we evaluate such requests on a case-by-case basis.

7. Website Use

  • You agree to use our website only for lawful purposes and to provide accurate information when placing an order or contacting us.
  • All website content, including text, images, recipes, blog articles, and branding, is the property of Paddle & Brew or its licensors and may not be reproduced without permission.
  • We do not guarantee uninterrupted or error-free access to our website.

8. Limitation of Liability

To the fullest extent permitted by law, Paddle & Brew shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, beyond the statutory consumer protections available to you under applicable law.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia and applicable United States federal law, without regard to conflict-of-law principles.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms & Conditions, please reach out:

Paddle & Brew

Address: 8401 Mayland Dr Ste S, Richmond, VA 23294, United States

Phone: +1 703-975-6948

Email: ritima@paddleandbrew.us

Website: https://paddleandbrew.us/

Business Hours: 10:00 AM - 4:00 PM EST